Job Title: Back Office Executive – Operations
Department: Operations / Administration
Reports To: Operations Manager / Team Lead
Location: [Prayagraj, Kaushambi]
Employment Type: Full-time
—
Job Summary:
The Back Office Executive – Operations is responsible for ensuring smooth day-to-day operational activities by handling data management, documentation, and administrative support. This role requires strong organizational skills, attention to detail, and the ability to work efficiently in a structured environment.
—
Key Responsibilities:
- Data Management & Documentation:
Maintain and update databases, records, and reports accurately.
Process invoices, purchase orders, and other transactional documents.
Handle data entry tasks with high precision and speed.
- Administrative Support:
Assist in coordinating internal and external communications (emails, calls, reports).
Manage filing systems (both digital and physical) for easy retrieval.
Prepare and distribute operational reports as required.
- Process Coordination:
Follow up with different departments to ensure timely task completion.
Track and report operational metrics (efficiency, turnaround time).
Support logistics, inventory management, and vendor coordination.
- Compliance & Reporting:
Ensure adherence to company policies and procedures.
Assist in audits and process improvement initiatives.
Generate daily/weekly MIS (Management Information System) reports.
- Customer/Internal Support:
Respond to queries from internal teams or clients via email/phone.
Resolve operational discrepancies and escalate issues when necessary.
—
Qualifications & Skills:
Education:
Bachelor’s degree (B.Com, BBA, BCA, or related field preferred).
Experience:
1–3 years in back-office operations, data entry, or administration.
Freshers with strong computer skills may be considered.
Technical Skills:
MS Office (Excel, Word, Outlook) – Intermediate to advanced.
ERP/CRM software (SAP, Tally, Zoho) – Preferred.
Typing speed: Minimum 30–40 WPM with high accuracy.
Soft Skills:
Strong organizational & multitasking abilities.
Problem-solving mindset.
Good written and verbal communication.
—
Work Environment:
Shift: General (9:30 AM – 6:30 PM) / Rotational (if applicable).
Work Mode: On-site (Hybrid/Remote options depend on company policy).
Salary & Benefits:
₹15,000 – ₹30,000/month (based on experience).
Health insurance, PF, paid leaves.
Performance-based incentives.
—
Key Performance Indicators (KPIs):
Data accuracy & error-free documentation.
Timely completion of assigned tasks.
Compliance with process guidelines.
Interested applicants can share their resumes to [email protected]
Contact: +919889322319.