Job Title: Telecaller (Female)
Department: Sales / Customer Support
Reports To: Team Leader / Sales Manager
Location: [Prayagraj, Lucknow]
Employment Type: Full-time
—
Job Summary:
We are seeking a confident and articulate Female Telecaller to handle outbound/inbound calls for sales, customer service, or lead generation. The ideal candidate should have excellent communication skills, a persuasive tone, and the ability to build rapport with customers over the phone.
—
Key Responsibilities:
- Outbound Calls (Sales/Lead Generation):
Make outbound calls to potential/existing customers to promote products/services.
Explain product features, offers, and pricing clearly.
Generate and qualify leads for the sales team.
- Inbound Calls (Customer Support):
Attend to customer inquiries, complaints, or service requests.
Provide accurate information about company offerings.
Escalate complex issues to the relevant department.
- Database Management:
Maintain and update customer records in CRM software.
Follow up with potential customers to convert leads.
- Meeting Targets:
Achieve daily/weekly call targets.
Maintain a high call conversion rate.
- Feedback & Reporting:
Document customer responses and feedback.
Prepare daily call reports for supervisors.
—
Requirements:
Education & Experience:
Minimum Qualification: 12th pass (Graduates preferred).
Experience: 0–2 years in telecalling, BPO, or customer service.
Freshers with good communication skills may apply.
Skills:
Excellent Hindi & English communication (regional language is a plus).
Pleasant and persuasive phone voice.
Basic computer knowledge (Excel, CRM tools).
Ability to handle rejection positively.
Preferred:
Prior experience in banking, real estate, education, or e-commerce telecalling.
—
Work Details:
Shift: Day shift / Rotational (as per company policy).
Work Mode: On-site (Work-from-home options may be available).
Salary & Benefits:
₹7,000 – ₹15,000/month (Fixed + Incentives).
Incentives based on performance.
Paid training & career growth opportunities.
—
Why Join Us?
Friendly work environment.
Skill development in sales & communication.
Weekly rewards for top performers.
Note: This role is open only for female candidates as per company requirements.
Interested candidates can share their resumes via: [email protected]
Contact: +919889322319.